SAGA MACHUPICCHU is a travel company that has been family-owned. We offer our clients innovative proposals and custom-made travel experiences created with genuine commitment and according to their interests. Our main strength is our team, which shares our passion for Peru.
Experiences
Discover with us the mysteries hidden deep in our culture. Relive our past, sharing with local inhabitants millenary stories, bring to life our past and enjoy an unforgettable travel experience.
Who we are
Planning a complex and highly customized international itinerary online can prove difficult, not to mention restrictive – some of the transport, accommodation and activity services in rural regions of South America don’t have an internet presence. Traditional travel agencies often fall short too; many of these agents have never even been to Peru. Think of us as a living, breathing Peru guidebook written especially for you.
Since 2015, we have been dedicated to providing personalized travel in Peru. For us, luxury is not defined by expense or excess. Luxury is about helping you to have the experience you crave and taking care of the nitty-gritty logistics so all you need to concern yourself with is enjoying your trip. This could mean staying in a 5-star hotel, of course, but it doesn’t necessarily have to be the most expensive one. It might also mean booking a modest family-owned boutique with appealing character or an unbeatable location. Either way, we won’t try to upsell you into something you don’t want.
Thanks to our Cusco-based team, we’ve always got an ear to the ground and can offer up-to-the-minute recommendations and information. We partner with the best tour operators in other parts of South of Peru, so that you can rest assured that wherever you travel with us, you’ll receive the same exceptional service.
And what about our name? SAGA, which literally means a long family story of heroic achievement. And also mean the first two letters of our children´s name : SA of Santiago and GA from Gabriela .
Our team is strongly committed with expand , to improve , to learn and to grow , reflects our philosophy perfectly and is always looking for new finds to share with our clients during their personalized tours to Peru.
How we work with you
Getting to Know You
Once you establish contact with Saga, we’ll ascertain the basics: where you want to go, how you like to travel, your timeframe, budget, who’s coming with you, health and diet considerations, your interests and passions, and the stuff that makes you tick. Knowing this useful information, we’ll get to work creating a complimentary proposal itinerary and budget for your customized tour to Peru.
Itinerary Development
This is your private and wholly customized tour, so we think it’s only fair you get to have your say. Which is why, at this stage, we revert back to you so you can share your thoughts. Once we’ve received your feedback, we’ll start refining your itinerary, all the while remaining in contact by phone and email should you have any thoughts, concerns, or lightning-bolt realizations. The process continues until we’ve crafted an itinerary about which you are truly excited!
Finalization, Confirmation & Deposit
Once you give us the final nod of approval for the itinerary, we’ll begin confirming hotels and trains. After between two and five business days, we’ll report back with updates. At this point, we also request a 30 percent deposit. Upon receipt of the deposit, we’ll continue arranging your personalized trip to Peru, reserving tours, transportation and entrance tickets. We confirm all bookings in advance, so you know exactly what to expect and don’t have to worry about unexpected last-minute changes.
Preparing for Departure
After poring over the details and ensuring everything is in place, we’ll send you the full itinerary for your Peru personalized tour via email. This is when the excitement really begins. Your impending trip will seem realer than ever as you read through day-by-day accounts of planned activities, as well as hotel names and addresses, guide meeting times, key transportation information and locations. We’ll also include contact names and numbers for the Saga team as well as helpful packing tips and details about changing money, insurance and health precautions. Ninety days before departure, we will request the remainder of your payment.
Arrival & Your Travel Experience
This is when you will see just how we have developed our reputation as the best tour operator in Peru. As soon as you arrive, you will be met at the airport by your Saga host who will take you to your hotel, go through your itinerary, provide directions for meeting your guide and generally make sure things go as smoothly as possible for you. Have any lingering questions or hesitations? Now is the time to ask! After, your guides will take care of all the day-to-day logistics, as well as dealing with any unexpected hurdles you encounter. A Saga customer service representative will also check in every other day just to make sure everything is going as expected. And should you have any burning questions or a need for assistance, the Saga team is always contactable 24/7 via phone and email.
Returning Home
We’ll do our best to make your return journey home as painless as possible. A Saga team member will go with you to the airport and ensure you are comfortably settled in your departing flight. We’ll also be contactable upon your return.
Cultural Responsibility
At Saga, we take our ethical and social responsibilities very seriously. We believe that tourism in South America should do more good than harm, which is why we are committed to following ethical practices. Not only do we treat the cultures we visit with humility and reverence, but we also strive to create a two-way dialogue that’s enriching for both visitors and locals. Through sustainable tourism practices, communities can focus anew on their traditions, celebrations, stories and traditional arts, and can devote more resources to maintaining their cultures, heritages and even languages. Our guests have the opportunity to see the world and contribute to it in a way that is more responsible and, ultimately, more rewarding.
Environmental Responsibility
When it comes to environmental responsibility, we take our cue from the Incas, the indigenous people of the Andean highlands. They hold a strong belief in the power of the planet, or “Pachamama,” and so do we. We always seek to steer our guests toward culturally authentic experiences that protect and preserve the ecological environment they interact with. Our goal is to have minimal impact on the areas we visit. To ensure we attain this, we only work with trusted travel agents, suppliers, guides and lodges who share our eco-minded beliefs.
Best Value for Your Money
Your leisure time is a seriously precious commodity, so you have the right to expect the best return for your investment. We understand that letting us plan how you spend it is an act of trust, so we promise we’ll be there to provide personal attention and service at every point of the process. We want your personalized trip to Peru to leave you longing for more – in your next vacation of course! And lest you still need convincing, consider the following fact: more than 60 percent of our business comes from referrals.
Related Peru Itineraries
Although each itinerary will be entirely personalized to your individual interests and requests, we’ve crafted a few sample tour itineraries to give you an idea of what is possible. Whether you decide on a luxury tour of Peru or an adventure-filled family vacation, these Peru itineraries are a great starting point for your trip planning.